Shipping Policy

The Ordinary Shipping Policy

Thank you for shopping with The Ordinary. We’re committed to delivering effective skincare and a smooth shopping experience. This Shipping Policy explains how orders are processed and delivered.

Shipping Within the USA Free Shipping Free standard shipping on all U.S. orders over $100. Flat Rate Shipping Orders under $100 are charged a flat $9.99 shipping fee.

Order Processing Time Orders are processed within 1–2 business days.

Orders are not processed on weekends or U.S. public holidays. Shipping Methods

We use trusted carriers such as USPS, UPS, and FedEx. Tracking details are emailed once your order ships. 

Estimated Delivery Time Standard Shipping: 3–7 business days Expedited Shipping (if available): 1–3 business days

Delivery times may vary due to weather, carrier delays, or customs. International Shipping International delivery typically takes 7–14 business days. Customs duties and taxes are the responsibility of the customer.

Need Help? Contact us at theordinary.sale@gmail.com for assistance.